Debt collection with tact

We ensure that our customers' claims are settled and that a suitable solution is found with the debtor. Tact and friendliness are important to us in this.

Transparency towards our customers and the debtor must not be neglected either. This is ensured by products such as our digital service portal.

Alexander Wunderer
Alexander Wunderer Head of Analytics and DWH
„We never stand still and continuously analyse our data and processes. This way, we optimise the communication with the debtor and achieve success.“
Christine Fleck
Christine Fleck Lead Financial Services
„We work with the most innovative technologies so that the handover of the outstanding claim can be fully automated. That saves our customers a lot of time.“
Antonietta Cuttitta
Antonietta Cuttitta Senior Account Management
„Fairness is our top priority. That is why we try to find the best possible solution together with everyone involved and to clear up claims as quickly as possible!“

For us, people are always paramount. Through personal contact, we manage to find the best solutions for our customers and debtors. We work with the most innovative technologies so that the handover of debt collection cases can be fully automated.